Where Local Service Meets Superpowered VoIP
VoIP Heroes is a locally owned Midwest telecommunications company based in Westmont, Illinois, delivering modern VoIP phone systems, secure faxing, and business messaging for small and midsize businesses across Chicagoland. Our mission is simple. Give local businesses a powerful, reliable phone system backed by real people, not outsourced call centers or restrictive long-term contracts. We focus on clarity, reliability, and long-term partnerships built on trust and local support.
Outsourcing is our kryptonite!


VoIP Heroes was co-founded by telecom and IT professionals with 25 years of combined experience in business communications. After years of working with legacy phone systems and national providers, we saw the same problems again and again. Rigid platforms, slow support, hidden fees, and systems that never quite fit how businesses actually operate. We built VoIP Heroes to do things differently.
Our team brings deep expertise in cloud-based PBX systems, VoIP hardware, secure faxing, and business communications, delivered with a local, hands-on approach. When you call us, you reach a knowledgeable U.S. based technician who understands your setup, not a random support agent reading from a script.
We are not a global telecom giant and we never outsource support. Every system we deploy and support is handled by a U.S. based team that understands the needs of Midwest businesses. Being local means more than geography. It means faster response times, practical solutions, and support that actually listens. When needed, we also provide on-site installations and hands-on onboarding for businesses in the Chicagoland area.


VoIP Heroes specializes in HIPAA-aware phone systems and HIPAA-compliant fax solutions, making us a trusted partner for medical, dental, therapy, and healthcare organizations throughout Illinois.
Our solutions support:
A unified, HIPAA-ready PBX built for real clinical workflows secure, encrypted, scalable, and designed around how your healthcare teams operate every day.
We tailor every setup to your business instead of forcing you into a prebuilt package.

We believe trust starts with transparency. VoIP Heroes offers clear, competitive pricing with no surprise charges and no confusing fine print. Whether you need a simple business phone setup or a fully compliant healthcare communication system, you’ll know exactly what you’re paying for and why.

"VoIP Heroes has been amazing for our home service business! The voicemail-to-email integration makes sure we never miss a call from customers while we’re out of the office. We’re grateful to support another local businss, and their customer service is truly top tier. Anytime we have a question, the owners respond right away and are always willing to help. If you're a business owner looking for reliable VoIP services for your office, these are your guys!"

"Switching to VoIP Heroes was one of the easiest upgrades we have made as a growing dental practice. We needed HIPAA compliant phone and fax service, and their team handled everything from the BAA to secure fax setup. The biggest difference is U.S. based support that actually knows our account and delivers clear, reliable calls."

"Denny and Jay are great. They answered all my questions, ported our existing number, set up an automated voice system, and even set specific business hours. The call recording is awesome too; I've already went back a couple of times to get correct phone numbers and other specific details. Overall, the processes could not have been easier on my end. Thanks again for bringing our shop to the next level!"
Earn rewards when you refer other businesses that move their phones and fax to VoIP Heroes. Help fellow local teams upgrade their communications and everyone wins.
Based in Westmont, Illinois, VoIP Heroes proudly serves businesses across Naperville, Oak Brook, Downers Grove, Hinsdale, Chicago, and neighboring communities. We deliver modern, reliable business communications built for local companies that want responsive support and a partner they can trust.
VoIP Heroes is a truly local Midwest telecom provider built for small and midsize businesses that want real support from real people. Unlike the global giants, you get direct access to our local U.S. based team that knows the local business landscape and responds quickly. We deliver fully customizable VoIP systems, HIPAA-compliant faxing for healthcare groups, transparent pricing with no hidden fees, and hands-on onboarding, including on-site installations when needed. With 25 years of combined IT and telecom experience, we make business communications reliable, secure, and simple. That's The Heroes Way!