Business VoIP Phone Service • Chicagoland
Business VoIP Reinvented for Chicagoland Businesses, Powered by Heroes
VoIP Heroes delivers crystal-clear calling, flexible cloud PBX features, and Midwest-based support from real people who know your business. No global call centers. No long carrier contracts. No hidden fees. Just a superpowered voice built for the way modern teams work.
Outsourcing is our kryptonite!
Why Local Business VoIP Beats Old Phone Lines and National Carriers
As a Midwest telecom provider, VoIP Heroes gives small and midsize businesses the advanced features of national VoIP platforms — but with responsive, U.S. based support from experts who actually know Chicagoland.
Lower Costs Without Long Contracts
Replace costly legacy phone lines with predictable per-user pricing that includes unlimited nationwide calling and modern PBX features. Businesses reduce expenses, gain better visibility, and take control over how calls are routed every day.
Built for Modern, Hybrid Teams
Your team stays connected anywhere in office, home, or field. Use desk phones, soft phones, laptop apps, or mobile apps to stay reachable on a single business number whether your team is in Westmont, Chicago, Naperville, or remote nationwide.
Support from local VoIP Experts
When you need help, you reach a VoIP Hero in the Midwest, not some random overseas queue. Enjoy fast changes to call flows, real expert VoIP troubleshooting, and on-site installation in Chicagoland wherever needed.
Superpowered Business VoIP features for SMBs
Every deployment starts with a flexible cloud PBX tailored around your departments, locations, staff schedules, and call volume needs.
Smarter call handling for every department
Tools to monitor, train, and improve service
Work from anywhere, stay on one system
Ready for healthcare and regulated industries
How our Business VoIP Onboarding Works
We handle the heavy lifting, so your team can keep working while we upgrade your phones.
Plan Your Call Flows
We map your departments, hours, extensions, call routing, and voicemail rules then design a PBX that fits your business instead of forcing a generic template.
Configure and Install
Our team configures your numbers, auto attendants, extensions, and voicemail before anything ships. Phones arrive pre-provisioned.
Train and Support
After go-live, we train your team and provide ongoing support from our U.S. based helpdesk. Need call flow changes, new extensions, or troubleshooting?
A VoIP Hero is just a call or email away.
Simple, Transparent Pricing for Every Team
No hidden fees, no long term contracts and local support included with every plan.
Ready to Give Your Business Phone System Superpowers?
Schedule a quick discovery call with a local VoIP Hero. We’ll review your current setup, estimate your savings, and show how modern Business VoIP makes every call clearer, smarter, and easier to manage.
Local Businesses Trust VoIP Heroes
"VoIP Heroes has been amazing for our home service business! The voicemail-to-email integration makes sure we never miss a call from customers while we’re out of the office. We’re grateful to support another local businss, and their customer service is truly top tier. Anytime we have a question, the owners respond right away and are always willing to help. If you're a business owner looking for reliable VoIP services for your office, these are your guys!"
Reed Electrical Services
"Switching to VoIP Heroes was one of the easiest upgrades we have made as a growing dental practice. We needed HIPAA compliant phone and fax service, and their team handled everything from the BAA to secure fax setup. The biggest difference is U.S. based support that actually knows our account and delivers clear, reliable calls."
Family Dental Care
"Denny and Jay are great. They answered all my questions, ported our existing number, set up an automated voice system, and even set specific business hours. The call recording is awesome too; I've already went back a couple of times to get correct phone numbers and other specific details. Overall, the processes could not have been easier on my end. Thanks again for bringing our shop to the next level!"
Legion Detailing
Join The Hero Alliance
Earn rewards when you refer other businesses that move their phones and fax to VoIP Heroes. Help fellow local teams upgrade their communications and everyone wins.
Superpowered VoIP for Chicagoland Businesses
Based in Westmont, Illinois, VoIP Heroes proudly serves businesses across Naperville, Oak Brook, Downers Grove, Hinsdale, Chicago, and neighboring communities. We deliver modern, reliable business communications built for local companies that want responsive support and a partner they can trust.
FAQs for Business VoIP
Q: What is Business VoIP, and how does it work?
A: Business VoIP is a cloud-based phone system that uses your internet connection instead of traditional phone lines. Calls are routed through secure data centers rather than physical copper lines. This allows businesses to make and receive calls from desk phones, computers, or mobile apps. It also enables advanced features that are not possible with legacy phone systems.
Q: Is Business VoIP reliable enough for daily operations?
A: Yes. Our Business VoIP platform is built on enterprise-grade infrastructure designed for stability and call quality. This helps prevent dropped calls and service interruptions during busy hours. Businesses rely on our system for consistent performance without the issues often associated with low-cost providers.
Q: Can I keep my existing business phone number?
A: In most cases, yes. We can port your existing business phone numbers to our VoIP system, so there is no disruption for your customers. The number transfer process is handled by our team to ensure a smooth transition. Your callers will continue dialing the same numbers as before.
Q: Does your Business VoIP system support remote and hybrid teams?
A: Yes. Our system is designed for modern work environments, with desktop and mobile apps available for remote staff. Employees can make and receive business calls from anywhere while using the same extensions and features. This keeps teams connected without needing separate phone systems.
Q: What call handling features are included with Business VoIP?
A: Our Business VoIP includes auto attendants, call routing, ring groups, call queues, and voicemail to email. These features help ensure calls reach the right person quickly. Businesses can customize call flows based on time of day, department, or location. This improves customer experience and internal efficiency.
Q: Can your VoIP system support multiple locations?
A: Yes. Our Business VoIP platform supports multi-location businesses with shared extensions and centralized management. Calls can be routed between offices as if they were in the same building. This is ideal for growing companies or organizations with satellite locations.
Q: Is Business VoIP secure for professional use?
A: Yes. We use secure transmission methods and access controls to protect business communications. Additional security features can be configured based on your needs. This makes our VoIP solution suitable for professional offices that require dependable and secure communications.
Q: Do you offer call recording and analytics?
A: Yes. Optional call recording and call analytics are available on supported plans. These tools help businesses review call quality, monitor performance, and improve customer service. Recordings and reports can also be used for training and quality assurance.
Q: What equipment do we need to get started with Business VoIP?
A: You can use business-grade VoIP desk phones, soft phone apps, or a combination of both. We support popular phone brands and can help recommend the right setup for your office. Existing compatible phones may also be reused. Our team assists with configuration to ensure everything works correctly.
Q: Do you provide setup, onboarding, and ongoing support?
A: Yes. Our U.S. based support team helps with setup, number porting, configuration, and staff training. We make sure your system is properly configured before going live. Ongoing support is available to help your business adapt as needs change.
WHY VOIP HEROES?
VoIP Heroes is a truly local Midwest telecom provider built for small and midsize businesses that want real support from real people. Unlike the global giants, you get direct access to our local U.S. based team that knows the local business landscape and responds quickly. We deliver fully customizable VoIP systems, HIPAA-compliant faxing for healthcare groups, transparent pricing with no hidden fees, and hands-on onboarding, including on-site installations when needed. With 25 years of combined IT and telecom experience, we make business communications reliable, secure, and simple. That's The Heroes Way!