Chicagolands Premier Business VoIP Provider
Superpowered VoIP for Modern Chicagoland Businesses
Local cloud phones, fax, and texting for Chicagoland businesses that want clear calls, transparent pricing with no hidden fees, and reliable 100 percent U.S. based support from a real Midwest team of heroes.
Outsourcing is our kryptonite!
Everything Your Chicagoland Business Communication Needs in One Place
VoIP Heroes brings VoIP, fax, texting, and hardware together under one local provider so your team can work from anywhere with a reliable business phone system and 100% US-based support!
Business VoIP Phone Service
Flexible cloud PBX with auto attendants, call analytics, queue controls, and scalable features that grow with your team. Ideal for offices, remote workers, and multi-location business office setups.
SMS and MMS Text Messaging
Instant two-way business texting with SMS and MMS for quick updates, customer support, scheduling, and team communication. Perfect for staff, remote teams, contractors, and customer engagement.
Chicagoland Business VoIP Reinvented for Modern Offices
Build a phone system that matches how your team actually works. VoIP Heroes designs your call flows, queues and routing to match your business processes.
Simple, Transparent Pricing for Every Team
No hidden fees, no long term contracts and local support included with every plan.
Phones and Devices Ready on Day One
Modern desk phones, fax adapters and paging devices that arrive pre-configured.
Desk phones
Models for reception, standard desks and power users with color screens, presence keys and headset support.
Advanced add-ons
Additional hardware including paging devices, headsets and system add-ons to extend your phone system across offices, clinics and warehouses.
Fax and paging devices
HIPAA-ready fax adapters to connect copiers and secure fax lines, plus paging options for schools, clinics and multi-building facilities.
Local Heroes. Legendary Phone Service.
VoIP Heroes is built for small and midsize businesses in
Chicagoland that want real support from real people. No call centers and no tickets lost in a global queue.
Local Businesses Trust VoIP Heroes
"VoIP Heroes has been amazing for our home service business! The voicemail-to-email integration makes sure we never miss a call from customers while we’re out of the office. We’re grateful to support another local businss, and their customer service is truly top tier. Anytime we have a question, the owners respond right away and are always willing to help. If you're a business owner looking for reliable VoIP services for your office, these are your guys!"
Reed Electrical Services
"Switching to VoIP Heroes was one of the easiest upgrades we have made as a growing dental practice. We needed HIPAA compliant phone and fax service, and their team handled everything from the BAA to secure fax setup. The biggest difference is U.S. based support that actually knows our account and delivers clear, reliable calls."
Family Dental Care
"Denny and Jay are great. They answered all my questions, ported our existing number, set up an automated voice system, and even set specific business hours. The call recording is awesome too; I've already went back a couple of times to get correct phone numbers and other specific details. Overall, the processes could not have been easier on my end. Thanks again for bringing our shop to the next level!"
Legion Detailing
Join The Hero Alliance
Earn rewards when you refer other businesses that move their phones and fax to VoIP Heroes. Help fellow local teams upgrade their communications and everyone wins.
Superpowered VoIP for Chicagoland Businesses
Based in Westmont, Illinois, VoIP Heroes proudly serves businesses across Naperville, Oak Brook, Downers Grove, Hinsdale, Chicago, and neighboring communities. We deliver modern, reliable business communications built for local companies that want responsive support and a partner they can trust.
Ready to Upgrade Your Business
Phone System
Talk to a local VoIP Hero today to learn how much your team can save with a modern cloud-based phone system, HIPAA-ready fax options, and guided, hands-on onboarding.
FAQs for VoIP Heroes
Q: Do you offer VoIP service in Naperville and nearby areas?
A: Yes, we serve all of Chicagoland. Whether your business is in Naperville, Westmont, Oak Brook, Downers Grove, or any surrounding suburb, our VoIP service is available. We're a local company based in Westmont, so we understand the needs of nearby businesses. If you're in the greater Chicago area, chances are we already cover your town with reliable VoIP phone service.
Q: Can you install our phones quickly? We're opening a new office in Downers Grove and need our system set up ASAP.
A: Absolutely. We pride ourselves on fast, local service and can often complete installations within a day or two for Chicagoland clients. In many cases, we handle next-day setups in Westmont, Downers Grove, Naperville, etc. Since our team is nearby, we bring the phones, set everything up on-site, and get your office running right away. No long waits, no shipping delays.
Q: Can we keep our 630 number when switching to VoIP? We don't want to lose our business phone number.
A: Yes, you can keep your existing number. We handle the number porting process so your 630 or 331 or 708 business line moves over without any disruption. Your customers will still reach you at the same number they know. Many of our clients around Naperville and Oak Brook do this when switching to our service.
Q: What if the internet or power goes out? Will we lose our phones during a Chicagoland storm or outage?
A: We've got you covered. Our cloud phone system is designed to keep your lines running even during power and internet outages. We can configure calls to automatically forward to a cell phone, backup line, or use our mobile app that works with your cellular data connection. Looking for a more robust backup solution that protects your whole office (not just your phones)? Contact us today for options from our Chicagoland, dedicated IT partner!
Q: Are your services really HIPAA-compliant? Our Naperville clinic must protect patient info on calls and faxes.
A: Yes, we specialize in HIPAA-compliant VoIP and fax for healthcare offices. Our service includes encrypted transmissions, secure voicemail, and a HIPAA fax portal. We also sign Business Associate Agreements (BAAs) to meet regulatory requirements. Clinics in Chicago, Hinsdale, and Willowbrook already use our services to handle patient communications safely and reliably.
Q: Is your VoIP service reliable? Our Burr Ridge office can't afford dropped calls or downtime.
A: Absolutely. Our platform uses top-tier infrastructure for stable, high-quality calls. With five strategically placed datacenters in the USA, we can confidently guarantee a 99.99% uptime. Businesses in Downers Grove, Westmont, and Naperville trust us to deliver clear, dependable service without the hiccups that come from budget VoIP options.
Q: Will my fax machine and copier still work with VoIP? We still fax paperwork from our Westmont office.
A: Yes, you can keep using your existing fax machine or copier. We provide adapters that connect your device to our VoIP fax system without changing how you work. Many of our clients use this setup every day. Or, if you prefer, we offer a digital fax portal where you can send and receive securely by email.
Q: Do you require a long-term contract? My last provider auto-renewed a 3-year contract and it was a nightmare.
A: No, we don't require long-term contracts. Most of our clients are on annual service agreement for cost savings, but we also offer month-to-month agreements. That way, if your needs change, you can adjust or cancel anytime. We believe in earning your trust through great support, not locking you into paperwork.
Q: Are there any hidden fees or surcharges with your VoIP plans?
A: No, our pricing is clear and straightforward. We don't surprise you with line fees, provisioning charges, or confusing add-ons. Aside from basic taxes and 911 compliance fees, what you see is that you pay. Local small businesses often tell us how much they appreciate our no-nonsense billing.
Q: What kind of support do you provide? Will we reach a local person if we need help?
A: Yes, support is handled locally by our team here in the Westmont area. You’ll talk to someone who understands your business and can help without reading from a script. If needed, we can even send someone on-site. When a business needs help, we show up. That’s the kind of hands-on support you get with a true local provider. Support is never outsourced overseas.
WHY VOIP HEROES?
VoIP Heroes is a truly local Midwest telecom provider built for small and midsize businesses that want real support from real people. Unlike the global giants, you get direct access to our local U.S. based team that knows the local business landscape and responds quickly. We deliver fully customizable VoIP systems, HIPAA-compliant faxing for healthcare groups, transparent pricing with no hidden fees, and hands-on onboarding, including on-site installations when needed. With 25 years of combined IT and telecom experience, we make business communications reliable, secure, and simple. That's The Heroes Way!
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